. we've seen a lot of outrageous behavior from politicians at town halls this week. but this morning, texas representative sheila jackson lee took the disrespect to a new level, making a cell phone call while a cancer survivor asked a question. in this video, you can sele raising the phone to her ear and lowering it back down again. i think blatant disregard like that is a first, it didn't go unnoticed. take a look at how people in the audience reacted, this video has been circulating on youtube all day. >> [beep] >> seriously. really? come on. >> it's ok. >> if our conscience allow, congress' conscience allows them to -- do you think that -- sean: the congresswoman said she merely dialed president obama's health care hotline to get an answer for her constituents that sounds like she came really prepared. joining me to discuss all of this is author of "the culture of corruption" are which remains number one on "the new york times" list, michelle malkin is back with us. i don't know what's wrong, saying people are un-american, saying they have swastika, or that reaction, it tells a lot. >> it is a teachable moment, to borrow pres

all morning. texas congresswoman sheila jackson lee was at a town hall meeting. she was supposed to be listening in and directing with constituents. steve: when tracy miller, a cancer survivor, ask the question, in the middle of the question, the commerce woman took a phone call -- the commerce woman took a phone call -- the congresswoman took a phone call. >> she is not even listening. >> seriously? brian: we spoke to tracy miller earlier this morning. alisyn: tell us what the mood was as this was happening. >> people in the room were upset that she was taking a phone call. the lady behind me told cobbers woman jackson lee that she was being very rude -- told congresswoman jackson lee that she was being very rude. she snapped back at the elementary she said she could multitask. -- south back at the woman. she said she could multitask. steve: she said the reason she was on the phone was because she had called into a health-care hot line to ask for an answer to question. does that sound right to you? did it seem like she called into the hot line to ask a question? or was she taking a

town hall moment. sheila jackson-lee, while a woman is pouring her heart out about health care, takes a phone call. we'll show you the video when we come back. bicycle, i've missed you. gathering dust, as pollen floats through the air. but with the strength of zyrtec ® , the fastest, 24-hour allergy relief, i promise not to wait as long to go for our ride. with zyrtec ® i can love the air ™ . when morning comes in the middle of the night... rooster crow. ...it affects your entire day. to get a good night's sleep, try 2-layer ambien cr. the first layer dissolves quickly to help you fall asleep. and unlike other sleep aids, a second dissolves slowly to help you stay asleep. when taking ambien cr, don't drive or operate machinery. sleepwalking, and eating or driving while not fully awake with memory loss for the event as well as abnormal behaviors such as being more outgoing or aggressive than normal, confusion, agitation and halluciations may occur. don't take it with alcohol as it may increase these behaviors. allergic reactions such as shortness of breath, swelling of your

this video making the rounds. sheila jackson lee on a cell phone at a town hall meeting as a cancer survivor was asking a question. someone was heard saying she's not even listening. she said she was not taking a call, she was calling a congressional hot line with answers to health care questions. joining us now, candy crowley, tom foreman and joe jackson. it certainly looks leak a literal representation of the common complaint which you've no doubt heard. you've been at these town hall meetings that members of congress aren't listening to their constituents' complaints. >> i see a political ad coming with that. it's emblem attatic, something people can use for campaign purposes. i think i've heard probably at every town hall meeting i was at yesterday, there were four of them, i heard one person say to iowa senator chuck grassley, we don't know what's going on. we don't feel as if anyone is listening to us. it's a common complaint, i have to say. people always feel that representatives of congress don't listen to people like them as they say. the fact of the matter is that right no

. gretchen: tracy miller was the woman who goes to the town hall meeting in texas. her congress member there sheila lee jackson takes her question -- by the way she is a cancer survivor. speaking out asking a question. the camera pans away. what is sheila jackson lee doing while tracy is asking her the question? steve: she is on the phone. gretchen: she is on her cell phone. jackson lee later explained to i think it was the hill or "roll call" newspaper down in washington what she was doing was speaking to somebody at the i-there is a hotline that's been set up so you can get quick answers to somebody. she was talking to somebody on the hotline to get some answers to some questions. extraordinarily the woman had not asked a question yet. and, yet, there she was doing it anyway, she was on -- sheila jackson lee was on greta the other day. greta was trying to get her you know are you going to apologize? do you feel bad? were you rude? here is what the congresswoman had to say. >> i certainly can understand if offense was taken. it was not meant to be. and i hope that tracy will come to my town hall meetings as i